Terms of service
of Ravens Gastro UG, Kleinstraße 36b, D-66740 Saarlouis, registered in the commercial register of the Saarbrücken District Court under HRB 109061, represented by Michael Kanischew, VAT identification number: DE358766072 - hereinafter “Ravens”.
§ 1 Scope, definitions
(1) The business relationship between Ravens and the customers referred to in paragraph 2 - hereinafter “you” - is governed exclusively by the following general terms and conditions in the version valid at the time of ordering. If you have different general terms and conditions, Ravens will not accept them unless Ravens expressly agrees to their validity in writing.
(2) Ravens' offer is aimed exclusively at consumers. You are a consumer insofar as the purpose of the ordered deliveries and services cannot be attributed primarily to your commercial or independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, would act in the exercise of their commercial or independent professional activity.
§ 2 Conclusion of contract
(1) In the online shop at https://www.ravens-saarlouis.de/ (“Online Shop”), you can select products from the Ravens range and collect them in a so-called shopping cart using the “Add to shopping cart” button. By clicking on the “Buy” button, you make a binding offer to buy the goods in the shopping cart, taking into account these terms and conditions.
(2) If you use one of the direct payment buttons (e.g. from PayPal) in the shopping cart or the express checkout in the checkout area, you will be redirected directly to the login on the page of the respective payment provider. You complete the payment and in some cases - depending on the payment provider - also the purchase there.
(3) The contract is concluded in German.
§ 3 Delivery, availability of goods
(1) Delivery times specified by Ravens are calculated from the time of automatic order confirmation, provided that the purchase price has been paid in advance. The delivery time is 10 days, unless a different delivery time is specified for the respective product in the online shop. You will receive notifications about the shipping status via email.
(2) If it is temporarily or permanently impossible for Ravens to deliver the product you have selected, Ravens will inform you of this by e-mail. In this case, a contract is not concluded.
§ 4 Retention of title
The delivered goods remain the property of Ravens until full payment has been made.
§ 5 Prices, shipping costs and other costs
(1) All prices listed on the Wildling Shoes website include the applicable statutory sales tax.
(2) General information about shipping costs can be accessed by clicking on a link next to the price on every product detail page. The specific shipping costs for your order will be shown to you during the ordering process. They must be borne by you unless you make use of your right of withdrawal.
(3) The goods are shipped by parcel delivery. Ravens bears the shipping risk in accordance with legal regulations if you are a consumer.
(4) In the event of a cancellation, you must bear the direct costs of returning the goods.
(5) For deliveries to countries outside the EU, import duties may apply. The resulting costs (even if they are charged by the transport company) are borne by you.
§ 6 Payment methods
(1) You can pay in the online shop using the following payment methods: Credit card (Visa, Mastercard, American Express), Klarna (bank transfer), PayPal, Apple Pay, and Google Pay If you are redirected to your payment provider's website as part of the payment process, please also note the terms and conditions of the respective payment provider.
(2) You can change the payment method stored in your customer account at any time.
§ 7 Warranty and liability
(1) Ravens is liable for material defects in accordance with the applicable legal regulations on consumer protection and warranty law.
(2) There is no additional (fault free) guarantee with regard to the goods delivered by Ravens.
(3) Our liability is limited to intent and gross negligence, unless it involves injuries to life, body or health.
§ 8 Applicable Law and Jurisdiction
(1) Contracts between Ravens and you are subject to the laws of the Federal Republic of Germany, excluding the UN Sales Convention and any provisions of international private law. Mandatory legal provisions to restrict the choice of law and the applicability of regulations, in particular those of the state in which you as a consumer have your habitual residence, remain unaffected.
(2) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between you and Ravens is the registered office of Ravens.
§ 9 Final Provisions
Should individual provisions of these terms and conditions be or become invalid, the effectiveness of the remaining provisions remains unaffected. The ineffective provisions shall be replaced by the relevant legal regulations.
As of February 1, 2023
§ 1 Scope, definitions
(1) The business relationship between Ravens and the customers referred to in paragraph 2 - hereinafter “you” - is governed exclusively by the following general terms and conditions in the version valid at the time of ordering. If you have different general terms and conditions, Ravens will not accept them unless Ravens expressly agrees to their validity in writing.
(2) Ravens' offer is aimed exclusively at consumers. You are a consumer insofar as the purpose of the ordered deliveries and services cannot be attributed primarily to your commercial or independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, would act in the exercise of their commercial or independent professional activity.
§ 2 Conclusion of contract
(1) In the online shop at https://www.ravens-saarlouis.de/ (“Online Shop”), you can select products from the Ravens range and collect them in a so-called shopping cart using the “Add to shopping cart” button. By clicking on the “Buy” button, you make a binding offer to buy the goods in the shopping cart, taking into account these terms and conditions.
(2) If you use one of the direct payment buttons (e.g. from PayPal) in the shopping cart or the express checkout in the checkout area, you will be redirected directly to the login on the page of the respective payment provider. You complete the payment and in some cases - depending on the payment provider - also the purchase there.
(3) The contract is concluded in German.
§ 3 Delivery, availability of goods
(1) Delivery times specified by Ravens are calculated from the time of automatic order confirmation, provided that the purchase price has been paid in advance. The delivery time is 10 days, unless a different delivery time is specified for the respective product in the online shop. You will receive notifications about the shipping status via email.
(2) If it is temporarily or permanently impossible for Ravens to deliver the product you have selected, Ravens will inform you of this by e-mail. In this case, a contract is not concluded.
§ 4 Retention of title
The delivered goods remain the property of Ravens until full payment has been made.
§ 5 Prices, shipping costs and other costs
(1) All prices listed on the Wildling Shoes website include the applicable statutory sales tax.
(2) General information about shipping costs can be accessed by clicking on a link next to the price on every product detail page. The specific shipping costs for your order will be shown to you during the ordering process. They must be borne by you unless you make use of your right of withdrawal.
(3) The goods are shipped by parcel delivery. Ravens bears the shipping risk in accordance with legal regulations if you are a consumer.
(4) In the event of a cancellation, you must bear the direct costs of returning the goods.
(5) For deliveries to countries outside the EU, import duties may apply. The resulting costs (even if they are charged by the transport company) are borne by you.
§ 6 Payment methods
(1) You can pay in the online shop using the following payment methods: Credit card (Visa, Mastercard, American Express), Klarna (bank transfer), PayPal, Apple Pay, and Google Pay If you are redirected to your payment provider's website as part of the payment process, please also note the terms and conditions of the respective payment provider.
(2) You can change the payment method stored in your customer account at any time.
§ 7 Warranty and liability
(1) Ravens is liable for material defects in accordance with the applicable legal regulations on consumer protection and warranty law.
(2) There is no additional (fault free) guarantee with regard to the goods delivered by Ravens.
(3) Our liability is limited to intent and gross negligence, unless it involves injuries to life, body or health.
§ 8 Applicable Law and Jurisdiction
(1) Contracts between Ravens and you are subject to the laws of the Federal Republic of Germany, excluding the UN Sales Convention and any provisions of international private law. Mandatory legal provisions to restrict the choice of law and the applicability of regulations, in particular those of the state in which you as a consumer have your habitual residence, remain unaffected.
(2) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between you and Ravens is the registered office of Ravens.
§ 9 Final Provisions
Should individual provisions of these terms and conditions be or become invalid, the effectiveness of the remaining provisions remains unaffected. The ineffective provisions shall be replaced by the relevant legal regulations.
As of February 1, 2023